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We Value Your Option (unless it means changing our plans)

January 16, 2008 | Drew McManus | Comments 1
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Robert Levine, president of the Milwaukee Musicians Association, International Conference of Symphony and Opera Musicians (ICSOM) chairman emeritus, former editor of Senza Sordino (ICSOM’s newsletter), and principal violist of the Milwaukee Symphony [Robert must have an industrial sized business card], posted an intriguing article at his blog about the Jacksonville Symphony negotiations. In his post, Robert compares current events in Jacksonville with his own experiences in Milwaukee when faced with a refusal to move from a pre-set final offer at the onset of negotiations…

Robert provides a history lesson in labor relations to support his points:

Much
like our 1993-94 dispute, the fundamental problem here seems to be that
management has chosen to "negotiate" in the style of Lemuel Boulware, the legendary labor relations head for GE after WW II. The strategy become known as Boulwarism and, in essence, involved the refusal to move from a pre-set final offer. In the words of the Times:

…the company listened closely to union demands, examined the
wages and working conditions of competitors, conducted extensive
research on all issues and then put forward a "fair, firm offer," with
nothing held back for future concessions.

…except, of course, that the Jacksonville board seems to have neglected the listening, examination, and research parts.

What’s important to realize here is that final bit. In essence, the
bargaining strategy adopted by the Jacksonville Symphony Association
(JSA) board denies the musicians any meaningful input on setting the
organization’s strategic direction. Instead, it only provides an avenue
at the very end of the process to implement the board’s strategy. The
following flowchart was constructed based on comments from JSA board
members and executive administrators. It illustrates how the JSA designed and implemented their strategic planning process and the outcomes they predicted:

Jaxdecisionmakingprocess

After going over the flowchart, how would you answer the following questions:

  • How does this process encourage and expand musical appreciation in the Jacksonville community?
  • How does this process encourage the organization to provide musical performances of the highest possible artistic quality?
  • How does this process allow the organization to cover the fullest
    spectrum of orchestra music while bringing enjoyment to as wide and
    diverse an audience as possible?
  • How does this process allow the organization to address the vital
    need for music education and its role in the quality of life for
    everybody by providing education programs for all ages?
  • How does this process allow the organization to enable the
    Jacksonville community to utilize music as a means to a more relevant
    and productive life?
  • How does this process provide for the organization to be recognized
    as a leader in performing arts in the Jacksonville community and the
    First Coast region?
  • How does this process allow the organization to be recognized as
    the finest orchestra in Florida bringing credit to the First Coast?
  • How does this process provide for continued wide reorganization for
    high artistic quality and to be ranked among the nation’s top 40
    orchestras in terms of budget size and population served?
  • How does this process encourage and expand musical appreciation in the Jacksonville community?

Hopefully, the JSA board has taken the time to examine these
questions since each point is derived faithfully from the
organization’s mission statement (as found here, here, and here). How would you answer those questions?

UPDATE 10:57AM CT: According to the Florida Times-Union the Jacksonville musicians will conduct a ratification meeting today to vote on the latest contract proposal.

Filed Under: GovernanceLabor RelationsNegotiations

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  1. Melissa Weihnacht says:

    Dear Mr. Levine,

    I enjoyed your comments on the negotiations of the JSO Board and the Musicians. I certainly hope that you will make this information available to our local papers the Times-Union and Folio plus the local news stations.

    I believe the whole Jacksonville community would benefit from and understanding of the process you used in resolving this dispute. It is a model of how problems should be solved in many situations we face every day, including in our business and personal dealings, city government, law enforcement and our school system.

    Thank you,

    Sincerely,

    Melissa Weihnacht

    PS I wish you had a print function so that I could print this in an environmentally sensitive manner (eg. no wasted or colored inks.)

    Thank you for the suggestion about printing without color, I will look into whether or not TypePad offers something like that. In the meantime, you should be able to set your print defaults to blank and white or grayscale only as well as leaving out images (background or foreground). I bet a reader out there has some useful links folks like Melissa can use that provide step-by-step instructions for a variety of operating systems and printers, hopefully one will write in with the information. ~ Drew McManus

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About the Author: Regularly quoted as an industry expert in international newspapers and trade journals, arts consultant and industry expert Drew McManus has been involved with every aspect of nonprofit performing arts organizations. He has become one of the most unique individuals in this industry who is trusted and respected by administrators, academics, board members, music directors, musicians, and union officials alike.

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