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Was Your Website Caught Up In Last Week’s Big DDoS Attack?

Granted, with all of the election coverage, you may have missed last week’s big news item about the “Doomsday of DDoS attacks” and if your organization’s site wasn’t impacted, then you probably made it through blissfully unaware of the havoc unfolding elsewhere. Nonetheless, this wasn’t a one-off event so here’s what you need to know […]

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Step Up Your Data Driven Decision Making Process

Although Google does an excellent job making Analytics user friendly and beneficial right out of the box, that doesn’t mean you can’t make it even more applicable to your organization’s needs. To that end, one of the most frequently misunderstood elements of Google Analytics (GA) is Session and Campaign lengths. In order to help provide […]

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An In-Depth Guide To Transactional Email Providers

Last week, I published an article at ArtsHacker about what transactional emails are, how to identify all the providers you may use that generate those messages, and must-have elements to include in your message templates. Today, I published the second half of that series which focuses on how to go about making sure those messages arrive. […]

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Become A Master Of Transactional Email

Pop Quiz! Transactional Email is which of the following: Purpose driven messages sent to a single recipient following an online action. The B-Side* to Conjunction Junction. One-to-one emails that contain information that confirms and/or completes a process. All of the above. If you said “all of the above” then you’re on the right track (although […]

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How Satisfied Are You With Your Ticketing Software?

While performing some work for Venture clients recently, my development team and I found the need to perform some research and in the process, I reached into my files for a resource that I sadly neglected to mention here when it was released: The 2015 Ticketing Software Satisfaction Survey report from Carnegie Mellon’s Arts Management […]

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Apple Plans To Bach-Block Your Live Event Recording

Your opinion on the pro/con smartphone camera use inside the venue argument may become moot if one or more of Apple’s recently granted patents makes its way into iPhones in the near future. In a nutshell, the patents detail the ability for the phone to receive infrared signal that will effectively disable or otherwise prevent […]

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