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Splash Zone

Toronto Symphony Appears To Be Stuck In Former CEO’s Legal Splash Zone

Toward the end of March, 2016 we examined the nasty PR mess the Toronto Symphony Orchestras (TSO) has been caught up in by way of the very public annulment legal battle between former president and CEO, Jeff Melanson, and his estranged wife, Eleanor McCain. Melanson, who departed his position after 16 months on the job, recently launched […]

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The New Face Of Damage Control

The Toronto Symphony Orchestra (TSO) / Valentina Lisitsa firestorm is a good reminder that capable damage control and responsible flexing of social media muscle are important skills to develop and maintain. For organizations, damage control seems to be a lesson that is slow to matriculate. Remember the Richard Dare/NJSO crisis or the Detroit Symphony scrambling to […]

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2011 Canadian Orchestra Website Review Overall Rankings

2011 Canadian Orchestra Website Review: Overall Rankings

Between 10/12/11 and 11/04/11, 14 professional orchestra websites were examined and ranked by how well they presented their concert schedule, sold tickets, facilitated making donations, provided organizational information, utilized dynamic content, and on overall content and functionality on both desktop and mobile platforms. (more…)

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Next Stop, Lawyerville

On Sunday, 7/24/2011 I had a good bit of fun as the guest on, the new music and music news video podcast. The topics were quite diverse and as always, the SoundNotion hosts (David MacDonald, Sam Merciers, and Nate Bliton) were their regular inquisitive/challenging/edgy selves; simply put, they are an interested and interesting group. […]

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Checking Up On The Soundcheck Programs

Last January I wrote an article that examined two unique programs at Toronto and Nashville designed to develop an audience base from the currently underrepresented below 30 demographic.  At that time, the numbers from the 02-03 season showed that the Toronto program had been very successful and the Nashville program was building momentum. (more…)

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